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TOPIC: Thumbnail not appearing on mobile

Thumbnail not appearing on mobile 4 years 10 months ago #2383

Hi, now sometimes I see it as you see it, some others not. I guess it is a cache problem of my browser.

Thank you for everything.

Best regards
Francesco
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Thumbnail not appearing on mobile 4 years 10 months ago #2381

  • hdwebplayer
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We have verified with Samsung GS2 and found that the image is displayed. The screenshort of the image that taken on Samsung gs2 is attached here.

If you still face any issue on viewing the image in your mobile, take a screenshot and send it to us.


Regards,
HDW Player.
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Thumbnail not appearing on mobile 4 years 10 months ago #2380

Hi, now in tablet android it works fine!

Now we only miss something in mobile samsung gs2, you can see half image and you cannot the see play button. It doesn't seem a video, but only half image.

Best regards
Francesco
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Thumbnail not appearing on mobile 4 years 10 months ago #2379

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Hello,

You can use following attached file. It will display the preview image on mobile devices.


Regards,
HDW Player.
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Thumbnail not appearing on mobile 4 years 10 months ago #2374

Hi, thank you for the zip file.

Unfortunarly in this page
www.seerkwon.it/video-corso.html

using samsung gs2 I cannot see the preview, now even the image of the display that I saw before.
In a tablet android I only can see the play button.

I also tried to replace the template using Beez 20, but with the same result.

Regards
Francesco
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Thumbnail not appearing on mobile 4 years 10 months ago #2373

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You can try to download the embed.php file using the below zip format.


Regards,
HDW Player.
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